Proof of Identification and Address

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Identity and Address Documents 

To proceed with your instructions, we must verify your identity and address. To achieve this in the most efficient way, we use the services of Thirdfort, a trusted third-party app-based provider. With your permission we will use your contact details to initiate the identity check with Thirdfort, who will then be in touch with you to take you through the verification process. 

Should you wish to use an alternative method of identification we will require you to provide us with a copy or photo of one government issued identity document (or two government issued non-photographic identity documents) AND an address document.
 

Identity documentsAddress documents
  • Passport
  • Photocard driving licence*
  • EEA Identity card
  • National Identity card (non-EEA)
  • Residence Permit (Home Office issued)
  • Firearms/Shotgun certificate
  • Photographic registration cards (self-employed individuals and partnerships in the construction industry)
  • Benefit book or original notification letter confirming the right to benefits
  • Tax bill/statement
  • Birth and/or Marriage certificate
  • Utility bill†
  • Bank statement†
  • Credit card statement†
  • Council tax bill
  • Mortgage statement†
  • Photocard driving licence*
  • Court document
  • Current lease
  • Solicitor's house purchase letter

 

 

 

 

*Photocard driving licence can be used for ID or address (not both)

†Must be less than 3 months old


These documents will need to be certified and this can be done in one of the following ways:

  1. bring the original documents with you when you meet with us in person;
  2. provide a copy or photograph of the original documents prior to a pre-arranged video meeting and have the originals available at that meeting; or
  3. arrange for a solicitor local to you to certify the documents and send these to us.

Where you are arranging for a local solicitor to certify your documents please ask them to use the following wording:

Photographic ID documents:

"I have seen the original document verifying identify and certify that this is a true copy of the original. The photograph bears a true likeness to the individual requesting certification."

Proof of address documents:

"I have seen the original of this document and certify that this is a true copy of the original."

 

October 2026